Refund Policy for AIRPORT CONNECTION EXPRESS

At AIRPORT CONNECTION EXPRESS, we have implemented a straightforward cancellation and refund policy to ensure transparency and fairness in our services:

Cancellation

Cancellation with 48 Hours or More Notice

Customers who cancel their scheduled appointments with at least 48 hours’ notice via email, text, or phone call will receive a full refund without any penalty.

Cancellation with Less than 48 Hours Notice

Cancellations made within 48 hours of the scheduled appointment will incur a charge equal to half of the service rate. This includes situations where our service provider cannot access the property, is turned away, or if the client is a no-show.

AIRPORT CONNECTION EXPRESS Cancellation

In the event that AIRPORT CONNECTION EXPRESS must cancel an appointment with less than 48 hours’ notice, we will reschedule the appointment without any penalty to the client, subject to availability.

Cancellation and Rescheduling Process

You can manage your appointments by reaching out to us through the following contact methods:

Email: [email protected]

Text or Call: 336-995-4450

Refund Process

• Refunds will be issued based on the original payment method used when booking the service. If you are eligible for a refund as a result of a cancellation within the specified time frame, we will initiate the refund without delay.

Thank you for choosing AIRPORT CONNECTION EXPRESS for your transportation needs. Your satisfaction is important to us, and we are committed to providing reliable and convenient transportation services.